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Troubleshooting procedures when getting a ZB Module has encountered and error, error message.
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Correcting ZoomBrowser error "ZBModule" Try to open ZoomBrowser, if it opens without the "ZB Module has encountered an error " the issue is fixed . If the error message persists, perform the following steps:
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Using the Solutions Disk Troubleshooting tools for installation errors.
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Troubleshooting the Canon Solution Disk Installation This error may occur because the Windows Installer Service installation was not performed properly. The instructions for re-installing the Windows Installer Service are explained here.
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Secure Digital (SD) and MultiMedia card compatiblity information.
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Overcoming Compatibility Issues Check to make sure the issue is not with the camera itself by testing the memory card that came with the camera to make sure it is still functioning normally. If it also is causing a Memory Card Error or malfunction it is possible that the camera requires service .
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Try another memory card in the camera and other troubleshooting steps.
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On Camera LCD screen displays No Memory Card, Memory Card Error, Unrecognized File Format, Incompatible JPEG, or "?" marks for images when card is inserted in the camera or while attempting to Playback images. If after formatting the card in the camera the error persists, try another memory card. If this occurs with only the one card it is likely that the memory card is defective, if the error persists over more than one card the camera may require service . If the card appears to be defective you may wish to contact the memory card manufacturer.
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Batteries may need to be recharged or replaced.
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Batteries may need to be recharged or replaced if an error persists after battery recharge, or the unit may require a service evaluation. If the battery is currently in the device, and it is not working properly, remove the batteries and wait for 30 seconds and re-insert the batteries. In doing so, if your camera has a back-up or date and time battery, remove this battery as well.
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Sending images by email with ZoomBrowser EX 6.x
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If an error message appears and you cannot send images using the procedures above, please try the following things to fix the problem.
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What to do if your receive a Lens Error Message
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www.usa.canon.com/support Or you can arrange for repair at http://www.usa.canon.com/cusa/online_repair_tracking/consumer/digital_cameras
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What to do if you receive a Memory Card Error
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http://www.usa.canon.com/cusa/online_ repair _tracking/consumer/digital_cameras Or you can arrange for repair at - Thank you for Choosing Canon Products
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List of error messages on LCD PowerShot A650 IS and A720 IS.
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Increase screen resolution to a minimum of 1024x768 or other display settings need adjustment. Windows XP
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If you receive an error message that reads "insufficient screen resolution" the following steps will show you how to set the proper resolution to run the application. ZoomBrowser EX will not run properly at any resolution below 1024x768. To increase the screen resolution being used do the following.
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