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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility ' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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Using the Trouble Shooter
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The Trouble Shooter is a utility for solving printing problems in Windows 95/98/Me or NT 4.0/2000/XP/Server 2003. The Trouble Shooter checks for system configuration setting errors , and if possible, makes automatic corrections.
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Delete queued print jobs to resolve printing errors (Windows)
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Print Spooler service depends on RPC to be started (running)
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Print Spooler service is a component and requires Remote Procedure Call (RPC) to be started before the component itself can be started. Right-click on 'Print Spooler' and select 'Start'. If an error appears and or Print Spooler cannot be started, right-click on Print Spooler
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Network Printer Status
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Network Printer Status If an error occurs on the server, the client's Status Window for that job opens automatically. If the client's Status Window opens automatically, it closes automatically when printing completes or the error is cancelled, unless the user interacted with the window or its menus. Performing print job operations
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Unable to print from a Windows computer (imageCLASS/Faxphone)
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confirm RPC is running. If an error appears while starting the Print Spooler Confirm the printer is online.
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Set printer from Offline to Online - imageCLASS printers
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If the printer is set Offline, an error message will appear and the print job will not complete.
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Start Windows Print Spooler Service (Windows 7 / Vista/XP/2000)
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To resolve the error shown below , right-click Print Spooler service and then select Start.
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Unable to Print from IE9
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IE9 Solution Problem: While attempting to print using Internet Explorer 9, either a script error or a web page error will appear. Solution:
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Error: Printer Not Responding / Off-line (Configure to Correct Port) - Windows
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If the printer doesn't respond to a print command or is off-line, the printer driver port may not be correctly configured. For example, if your printer is connected via USB but the port is configured to send print commands wirelessly, you would not be able to print. The steps below may help resolve the issue.
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