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Menu Route Map
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PDL Selection (Plug and Play) Update Firmware Network
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Updated Procedure for Downloading Drivers and Software for your Canon Laser Printer (Contains Video)
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Learn how to find and download the most up to date drivers, software, firmware , and utilities for your Canon product.
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Service Notice: Windows 10 Scanning for imageCLASS
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On July 7, 2016, Canon Inc. released an updated imageCLASS 32-bit & 64-bit Patch for Network Scan & USB Scan for Windows 8, 8.1 and 10. This patch is a more comprehensive update to a prior version that is intended to address an issue that prevents both scanning over a network or with a USB connection after performing a Windows update .
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Unable to scan through USB connection after windows 10 update (MF Scan Utility Models)
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http://consumer.usa. canon .com/cusa/support/consumer ... 9 . Click [Yes] on the License Agreement. ... http://consumer.usa. canon .com/cusa/support/consumer ... 3. Select the [ Canon MF Scan Utility], and click [Uninstall/Change].
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Installing the Driver/Software Via a Network for Macintosh
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If use version 10.2.0 or an earlier version of the printer driver in a Mac OS X 10. 9 or earlier environment and add a MF8000 series, MF8000C series, MF8300 series, and/or MF8300C series device, you will not be able to print if you perform a Mac OS update . In such cases, you need to delete the printer(s) and perform the above procedure after adding the printer(s) again with the latest driver.
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"You do not have the required privileges to access the specified folder" Appears When Scanning - MF Scan Utility (Windows) Error 9, 244, 3 or 9, 244, 2
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Open the Windows Defender Security Center by either clicking the Windows Defender icon in the System Tray, or by going to Settings -> Update & Security -> Windows Defender
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Unable to print mixed page sizes in Adobe Acrobat DC and Adobe Reader
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This article provides a workaround for being unable to printer mixed pages sizes in Adobe programs. If "Enable Protected Mode" is checked, mixed pages size documents no longer print correctly. Please be aware that Adobe has released an optional update to resolve this issue.
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Installing the Driver/Software Via USB for Windows
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If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
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Installing the Driver/Software Via Network for Windows
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If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
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Setting the Wireless LAN to Use from Other Computers (D1550)
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If you cannot use the software after updating the operating system, uninstall the software, then reinstall it.
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