When sending data using SMB to an SMB share, an error occurs and data cannot be sent although you are able to browse the folder. The device displays error code : #801 ("Check the Server"). The cause has been found to be an issue with Windows 8.1 and Windows Server 2012 R2.
Install the delivery feeder unit correctly The delivery feeder unit may not be installed correctly. Follow the procedure below to install the delivery feeder unit correctly. If the error code persists after the delivery feeder unit is installed correctly, contact Canon Customer Care Center.
Setting TX Reports to Print Automatically - BUSY/NO SIGNAL: The line is busy or the recipient does not answer your call - If transmission is failed, the number of the page that could not be sent and error code are printed. note:
Correcting Gradation If you set <Color> in <Paper Type> of <Paper Settings>, an error message will appear. If this is the case, follow the instructions below.
Software Installation for the Network Environment If the amount of free disk space is insufficient to install the software, an error message is displayed. Make sure there is sufficient disk space, and then try installing the software again.
This error may also appear as the similarly worded "App Name" can't be opened because it was not downloaded from the Mac App Store." depending on the security settings on your computer. A sample of the error is shown below:
