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Delete queued print jobs to resolve printing errors (Mac OS X)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued jobs. Open 'Applications', and ' Utilities ', and double-click the Printer Setup Utility icon. Note: In versions prior to OS X 10.2, double-click the Print Center icon.
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Update Procedure
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Error Causes and Corrective Actions If an error is detected during operation of the Printer Update Utility , an error message is displayed. If an error message is displayed, perform the operation described in the message instructions. The following table lists the causes and corrective actions of the main error messages that may be displayed.
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How to update the MG6220 Firmware (Mac OS X)
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Error Causes and Corrective Actions If an error is detected during operation of the Printer Update Utility , an error message is displayed. If an error message is displayed, perform the operation described in the message instructions. The following table lists the causes and corrective actions of the main error messages that may be displayed.
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How to Perform a Firmware Update from a Computer - MG7720
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Error Causes and Corrective Actions If an error is detected during operation of the Printer Update Utility , an error message is displayed. If an error message is displayed, perform the operation described in the message instructions.
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Disable third-party software to install MG8120
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Software applications that are active during installation can cause errors , installation difficulties, abort the installation or prevent services from starting. You can prevent the application's services from starting through 'System Configuration Utility ' (also referred to as 'msconfig').
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Disable third-party software to install MG5120 / MG4120 / MG3120
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Software applications that are active during installation can cause errors , installation difficulties, abort the installation or prevent services from starting. You can prevent the application's services from starting through 'System Configuration Utility ' (also referred to as 'msconfig').
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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications, including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility ' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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