Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
If the application software MP Navigator EX is not yet installed, insert the Setup CD-ROM into the computer's disc drive, then perform Custom Install and select MP Navigator EX. To ensure the latest MP Navigator EX version is installed, visit our download site. Enter your model name in the text box beneath "Use your Model Name / Number" (for example,' MX512 ' or 'MG5220', etc.).
The following models are supported in Windows 8. The models with 'OS' beside it, indicate the driver is also included in the Operating System as an Inbox driver. Simply connect the printer to your computer with a USB cable or configure the printer to your access point (for network printers) and then add the printer. OS MX512 OS
