Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Please follow these steps to troubleshoot the issue: - Wi-Fi ... is connected to Wi-Fi : Tap Wi-Fi ... Make sure that Wi-Fi is enabled. ... cycling does not help : ... the printer and wireless router closer together ... ... be interfering with Wi-Fi communication ... the printer and wireless router. ... network or no Wi-Fi is available: If your mobile device and printer ... network, or Wi-Fi is unavailable, ... This feature allows your printer to send it's own signal to your mobile device without the use of a wireless router.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if an iOS device is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
Message in Print is an app which allows embedded messages to appear on the screen by holding your mobile device over a photo. This allows you to share your memories and emotions directly through the app.
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline