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Find Canon models compatible with Mac OS X 10.9 (Mavericks)
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Learn which Canon printers, scanners, and faxes are compatible with Macintosh OS X 10.9 (Mavericks).
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Basic Steps for Restoring Network Communication with Your Printer
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Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Find the page yield per ink tank for your Canon inkjet printer
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About page yields When you are looking to buy an inkjet printer, photo/office all-in-one, or inkjet fax , the page yield (the number of pages that it can print using one ink cartidge) may be a decision factor. Learn more about how page yields are measured
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
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Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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Information About the AZDK Designation
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AZDK information If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Check your printer's ink status from a computer
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On Windows An easy way to get to Devices & Printers or Printers and Faxes (the name will depend on your version of Windows) is to hold the Windows
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Open Printer Properties Page in Windows
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menu > Control Panel > Printers and Other Hardware > Printers and Faxes
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Use the Canon IJ Printer Utility to Manage Your Printer From a Mac
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Launch the IJ Printer Utility Print & Scan. Printers & Scanners. ​Print & Fax .
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Understand Security and Firewall Settings - MAXIFY, PIXMA, TR Series
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1. Blocked ports TCP / UDP 8613 Canon BJNP port for sending and receiving faxes from the PC (Applicable models only) UDP 3702
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