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Reset the Access Point or router (when using wireless connection)

Devices Which May Interfere with Wi-Fi Communication

Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.

Which multifunction printer models support Printing to Windows shared function

Refer to the list of models and CUPS Printer Driver versions that support Printing to Windows Shared function. MX372 MX432 MX439 MX512 MX712 MX892 MP230 MG2220 MG3220 MG4220 - - 2011 Models MX360 MX410 MX420 MX882 MG2120 MG3120 MG3122 MG4120 MG5320 MG6220 MG8220 2010 Models MX340 MX350 MX870 MP280 MP495 MP499 MG5120 MG6120 MG8120 MG8120B 2009 Models

Ensure the printer driver is configured to the correct port

Error messages will appear when attempting to print if the printer driver is not configured to the correct port.Click on your model for instructions to set the printer driver to the correct port. MX410 MX420 MX870

imagePROGRAF TC MAXIFY

PIXMA MX MX340 MX350 MX410 MX420 MX43x MX45x MX47x MX49x MX512 MX522 MX532 MX712 MX722 MX870 MX882 MX892 MX922 PIXMA TR

Find Canon models compatible with Mac OS X 10.9 (Mavericks)

Compatible models MP495 MX420 MG5120

Confirm the correct network name is selected

MX410 MX420 MX420

Information on Message in Print

Supported Models MG3200 Series MX420 TR8520

PIXMA / MAXIFY Products: Windows 10 / Windows 11 on ARM-Based Computers

PIXMA MX MX320 MX340 MX350 MX360 MX372 MX392 MX410 MX420 MX43x MX45x MX47x MX49x MX512 MX522 MX532 MX712 MX722 MX870 MX882 MX892 MX922 PIXMA / iPF PRO

Inkjet Printer and Scanner Models Compatible with Windows 8.1

MP140 MX420 MP180

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