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Press ON/OFF switch and wait a few minutes before powering back on the device
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If the device is not functioning properly or to clear an error , power off the printer and power it back on. Before powering back on the printer, wait five to ten minutes.
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Press ON/OFF switch to reset the multifunction device
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If the device is not functioning properly or to clear memory, reset it. If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.
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Disconnect and reconnect power cord to reset the device
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If the device does not respond, or to clear an error , disconnect and then reconnect the power cord.
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Disable the "Choose paper source by PDF page size option" on the Print screen
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Disable the 'Choose paper source by PDF page size' option on the Print screen If you receive the error " A paper size that cannot be fed from the cassette was selected" when printing from Adobe Acrobat Reader version 9, follow the instructions below to disable automatic paper source selection from the application.
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Delete queued print jobs to resolve printing errors (Mac OS X)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued jobs. Note: After confirming that the cable is connected and that the printer is powered on, perform the following. Click here for Mac OS X 10.3.x and 10.4.x instructions. In Mac OS X 10.5.x, 10.6.x
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Delete queued print jobs to resolve printing errors (Windows)
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If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job. If the print job does not complete, it may be necessary to disconnect the printer cable, power off and on the printer and then reconnecting the cable.
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LCD error messages (MP500)
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LCD Error Messages 1. Turn off the machine. 2. Unplug the power cord from the power source. 3. Wait about ten minutes, plug the power cord back in and power on the machine.
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Replace ink tank(s) MP500 / MP800
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Use the following procedure to replace empty ink tanks or when an ink tank error appears. Confirm that the printer is powered on and press the <Open> button. ... Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error . Off: An error has occurred and the printer is not ready to print.
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Insert one of each color ink tank MP500 / MP800 / MP800R
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When installing or replacing an ink tank, only one of the following ink tanks should be installed. If the ink tank is not installed correctly, an error message will display. Confirm that the printer is powered on and press the Open button. ... - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error . ... - Off: An error has occurred and the printer is not ready to print.
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Reseating the MP500 / MP800 print head
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Reseat the print head to correct print issues or clear an error . Confirm that the printer is powered on and press the <Open> button. ... Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error . Off: An error has occurred and the printer is not ready to print.
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