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CMS-XML Press ON/OFF switch and wait a few minutes before powering back on the device
If the device is not functioning properly or to clear an error , power off the printer and power it back on. Before powering back on the printer, wait five to ten minutes.
CMS-XML Press ON/OFF switch to reset the multifunction device
If the device is not functioning properly or to clear memory, reset it. If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.
CMS-XML Disconnect and reconnect power cord to reset the device
If the device does not respond, or to clear an error , disconnect and then reconnect the power cord.
CMS-XML Disable the "Choose paper source by PDF page size option" on the Print screen
Disable the 'Choose paper source by PDF page size' option on the Print screen If you receive the error " A paper size that cannot be fed from the cassette was selected" when printing from Adobe Acrobat Reader version 9, follow the instructions below to disable automatic paper source selection from the application.
CMS-XML Delete queued print jobs to resolve printing errors (Mac OS X)
If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued jobs. Note: After confirming that the cable is connected and that the printer is powered on, perform the following. Click here for Mac OS X 10.3.x and 10.4.x instructions. In Mac OS X 10.5.x, 10.6.x
CMS-XML Delete queued print jobs to resolve printing errors (Windows)
If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job. If the print job does not complete, it may be necessary to disconnect the printer cable, power off and on the printer and then reconnecting the cable.
CMS-XML LCD error messages on MP800 / MP800R / MP950
LCD Error Messages Confirm that each photograph is at least 10 mm (0.4 inch) away from each other and scan them again. Release the scanner lock switch and turn the power off and back on. Turn off the machine, open the document cover, and then release the scanner lock switch.
CMS-XML Reseating the MP950 print head
Reseat the print head to correct print issues or clear an error . Confirm that the printer is powered on and press the <Open> button. ... - Fast flashing (at about one second interval): Ink tank is empty, or the printer is not ready due to an error . - Off: An error has occurred and the printer is not ready to print.
CMS-XML Printer is Offline - MP950
Is the printer plugged in and powered on? ... Then, use the power button to turn it on. ... If the print job is sent to a printer that was disconnected from the computer, you may experience this error .
CMS-XML Uninstall / reinstall the MP drivers for Windows 7 (MP models)
If, after upgrading your computer's operating system from Windows Vista to Windows 7 and you receive an error message while printing, network printing or scanning is unsuccessful (built-in network capable printers only) or PC Faxing (MP530 and MP830 only) is unavailable, uninstall and reinstall the Canon MP drivers. Make sure your printer is connected and turned OFF (or the power cord is unplugged).
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