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Devices Which May Interfere with Wi-Fi Communication
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Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Find wireless network ID and security key on a Windows computer
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> Network & Internet In the Wi-Fi section, scroll down to Network and Sharing Center
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Basic Steps for Restoring Network Communication with Your Printer
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Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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What is an APIPA?
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If power cycling the router and the device in question (printer, PC, mobile device, etc.) does not resolve the issue, there may be a problem with the router itself. If this is the case, please contact your router manufacturer or network administrator.
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Using the IJ Network Tool to Reconfigure the Printer's Network Settings after AP / Router Change (Mac)
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The computer will communicate with the printer via USB. At the Confirm Connection Wireless Router window, confirm that your network name is displayed and click Yes
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Some Printing Options in My Image Garden are Missing (Mac)
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Fix a Cannot Communicate With The Printer Error - PIXMA MG, MP, MX Series
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If the issue isn't resolved Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.
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