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Understand printing errors in OSX 10.12 Sierra

Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .

Fix a Cannot Communicate With The Printer Error - PIXMA MG, MP, MX Series

If the issue isn't resolved Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.