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CMS-XML Press ON/OFF switch to reset the multifunction device
If the device is not functioning properly or to clear memory, reset it. If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.
CMS-XML Disconnect and reconnect power cord to reset the device
If the device does not respond, or to clear an error , disconnect and then reconnect the power cord.
CMS-XML The Message "A Printer Error Has Occurred" Appears When Trying to Print (Windows)
A Printer Error Has Occurred appears when trying to print, check the printer itself to see if an error code is displayed on the LCD or if the Alarm and / or Power
CMS-XML Error writing to LPT1 or Spool32 error (C2500)
Error writing to LPT1 or Spool32 error (C2500) Shut down the computer and unplug the power cord from the MultiPASS. Disconnect and reconnect ends of the printer interface cable to make sure it is firmly seated. Plug in the power cord to your MultiPASS, wait until the date and receive mode appear on the LCD, and then turn on the computer.
CMS-XML Delete queued print jobs to resolve printing errors (Windows)
If a print job is corrupt and does not print clearly, does not print at all or is preventing other queued jobs from printing, delete the queued job. If the print job does not complete, it may be necessary to disconnect the printer cable, power off and on the printer and then reconnecting the cable.
CMS-XML Press the Stop button on the MultiPASS
A checksum error on the printer's EEPROM will display various error messages . With the printer powered on, unplug the power cord at the printer. ... While holding down the Stop (or Stop / Reset) button, reconnect the power cord to the printer.
CMS-XML Acquire Presto! PageManager 7.x update from NewSoft
Download and Install Presto! PageManager 7 update from NewSoft One of the following errors may occur when starting Presto! PageManager or when attempting to save as a PDF file.
CMS-XML Remove foreign object from the Automatic Document Feeder (ADF) - F50
If [DOCUMENT READY] does not appear when a document is inserted or [DOC. TOO LONG] appears or if documents do not feed properly, follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams. Press the <Stop/Reset> button to clear the error .
CMS-XML Installing the Windows XP drivers on computer upgraded from Windows NT 4.0 (C5500)
Installing the Windows XP drivers on computer upgraded from Windows NT 4.0 (C5500) Power on your MultiPASS C5500 and make sure it is connected to your computer. Power on your computer and log on as "Administrator". ... In the MultiPASS Status Monitor - Closing the MultiPASS Status Monitor will prevent any status messages such as Out of Paper, Paper Jam or Communication Errors from being displayed.
CMS-XML Uninstall / reinstall the MP drivers for Windows 7 (MP360 / MP370 / MP390 / MP700 / MP730)
If, after upgrading your computer's operating system from Windows Vista to Windows 7 and you receive an error message while printing or PC Faxing is not available (MP390 and MP730 only), uninstall and reinstall the Canon MP drivers. Make sure your printer is connected and turned OFF (or the power cord is unplugged).
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