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Delete queued print jobs to resolve printing errors (Windows)
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Disable third-party software to avoid installation or printing conflicts
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Troubleshoot software installation issues Some software applications and active firewalls can cause errors , installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').
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Close all background applications
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Software applications that are active during installation can cause errors , installation difficulties and even abort the installation. Close all running applications , including anti-virus programs, before installing Canon Software. You can also prevent these applications from starting through 'System Configuration Utility' (also referred to as 'msconfig') in Windows 98/Me, Windows XP and Windows Vista.
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Resolving "Error 1 Incorrect Function"
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Attempting to print from a Windows XP computer with a firewall protection program installed, the following messages may appear. Dependent on what function was being performed prior to the error message (i.e. printing , scanning or PC Faxing), the services will be listed under Program Name. ... Implements the NT service that starts the server MPService MultiPASS Fax ReDirector Fax ReDirector (MultiPASS F80 / F50) Spooler SubSystem App Spooler MultiPASS Toolbar MultiPASS Toolbar ... Implements the NT service that starts the server MPService MultiPASS Fax ReDirector Fax ReDirector (MultiPASS F80 / F50) Spooler SubSystem App Spooler MultiPASS Toolbar MultiPASS Toolbar
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Delete Print Jobs From the Queue - Windows XP or 2000
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Learn how to delete print jobs from the print queue to resolve printer errors in Windows XP and Windows 2000.
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Allow MultiPASS Services in McAfee / ZoneAlarm Pro Firewall
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Attempting to print from a Windows XP computer with a firewall protection program installed, the following messages may appear. In McAfee Firewall user interface, click the link to allow the services (programs) access to the Internet. Dependent on what function was being performed prior to the error message (i.e. printing , scanning or PC Faxing), the services will be listed under Program Name. The following is a list of services that the firewall program must allow access.
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Start Windows Print Spooler Service (Windows 7 / Vista/XP/2000)
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To resolve the error shown below , right-click Print Spooler service and then select Start.
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Disable third-party software to install F30 / F50 drivers
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Software applications that are active during installation can cause errors , installation difficulties, abort the installation or prevent services from starting. You can prevent the application's services from starting through 'System Configuration Utility' (also referred to as 'msconfig').
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Uninstall interfering software or disable background printing
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BJ (MP) Metafile error. Problem: While attempting to print from a PC running Windows 98 or Windows Me, the following error is encountered (For MultiPASS it will be "MP metafile")
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Error: Printer Not Responding / Off-line (Configure to Correct Port) - Windows
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If the printer doesn't respond to a print command or is off-line, the printer driver port may not be correctly configured. For example, if your printer is connected via USB but the port is configured to send print commands wirelessly, you would not be able to print. The steps below may help resolve the issue.
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