Choose this mode if: telephone company. This service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have a fax number (s) and a telephone number(s) using only one telephone line. Your machine will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call.
[BUSY/NO SIGNAL] will appear on the display (or #018 will appear on an Activity Report) for several reasons: The remote fax is not answering (disconnected, set to not answer automatically, memory is full, etc.). The fax number being dialed is incorrect. The fax number being dialed is busy.
This will occur if there are multiple lines and telephone jacks in the same location. Or if the telephone jack is wired for two lines. For example, line one is to be used for voice calls and line two is to receive faxes. Disconnect the fax machine from the telephone wall jack. Connect a known functioning single-line telephone directly to the telephone wall jack.
For the fax machine to effectively switch between voice and fax messages with an answering machine on the same line, the fax must be set to [ANS.MACHINE MODE] (answering machine receive mode).
Facsimile equipment ( fax machines ), like other telephone answering devices, require ring voltage at a telephone jack to answer automatically. The ring voltage is one of the services provided by the local phone company.