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Vertical black lines appear when I make a copy or transmit a fax
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Installing the MultiPASS software (C2500)
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How do I install the MultiPASS software? (C2500) Standalone Fax Users: If you plan to use the MultiPASS as a standalone fax machine , then the MultiPASS Software is not required. Software installation
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Disable third-party software to avoid installation or printing conflicts
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Troubleshoot software installation issues Some software applications and active firewalls can cause errors, installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Recycling an ink tank / cartridge or inkjet printer
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Inkjet Printers For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account
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Error writing to LPT1 or Spool32 error (C2500)
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Error writing to LPT1 or Spool32 error (C2500) HKEY_LOCAL_MACHINES\System\CurrentControlSet\control\Print\Printers<printer name> Example: <Canon MultiPASS C2500 Printer> Warning: If you are not familiar with editing the Registry, please seek assistance before making any changes.
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"The MultiPASS hardware could not be initialized" displays when restarting the computer (C2500)
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"The MultiPASS hardware could not be initialized" displays when restarting the computer (C2500) , MultiPASS Utilities , MultiPASS Uninstaller After the software is uninstalled, delete the MultiPASS Printer and Fax Drivers in the Printers folder.
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