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Vertical black lines appear when I make a copy or transmit a fax
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How to Test the Send and Receive Functions for Faxing
After you have connected the fax machine to your telephone line, you can now test to see if is ready to send and receive faxes . Here’s how:
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Check Printer appears on the C3000, C3500, C5000, C5500 or C635
Check Printer appears on the C3000, C3500, C5000, C5500 or C635 The unit has a battery back-up for your fax's user settings (i. e. your unit's fax number , name, etc.). However, any faxes stored in memory will be lost. Once power is restored and the unit is able to print, a Memory Clear report will print.
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Recycling an ink tank / cartridge or inkjet printer
Inkjet Cartridges Remove the used cartridges from your Canon PIXMA Inkjet Printer. Locate a FedEx Office Drop off the used cartridges free of charge to one of over 1,600 FedEx Office Locations.
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Windows XP compatibility information for MultiPASS C3000 / C5000
Since the MultiPASS C3000 / C5000 were sold years prior to the release of Windows XP, an upgraded version of the Desktop Manager software and other drivers for this product is not available. However, a simple workaround is available that provides limited functionality with the Windows XP operating system. Please note that this workaround addresses printing within Windows XP only. You will not be able to use your MultiPASS for any other PC-based functions (scanner or faxing ). You will be able to use the copy function and also send and receive faxes through the standalone modes built in to the product.
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Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Resolve OLEAUT32.DLL Errors on Your Windows PC
Printer drivers or software is installed If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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