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This Model does not support Wireless Connectivity
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Allow MultiPASS Services in McAfee / ZoneAlarm Pro Firewall
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Allow MultiPASS Services in McAfee / ZoneAlarm Pro Firewall.
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Resolving "Error 1 Incorrect Function"
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Allow MultiPASS Services in McAfee / ZoneAlarm Pro Firewall.
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Press ON/OFF switch to reset the multifunction device
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If the device is not functioning properly or to clear memory, reset it. If resetting the printer's power does not clear the error or return the machine to a functioning state, it may be necessary to attempt a service reset. for instructions to attempt a service reset.
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Restart MPService on Windows XP SP2 or later computer (C3500, C5500)
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Work-around: Open Services and Applications to manually restart MPService
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Recycling an ink tank / cartridge or inkjet printer
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Inkjet Printers For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account
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Resolve OLEAUT32.DLL Errors on Your Windows PC
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Printer drivers or software is installed If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Error writing to LPT1 or Spool32 error (C3500, C5500)
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Error writing to LPT1 or Spool32 error (C3500, C5500) HKEY_LOCAL_MACHINES\System\CurrentControlSet\control\Print\Printers<printer name> Example: <Canon MultiPASS C3500 Printer> Warning: If you are not familiar with editing the Registry, please seek assistance before making any changes.
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