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Fix Lines or Streaks on a Copy, Scan or Fax - PIXMA MX490, MX492
Clean the ADF If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Help for Cloud registration or printing - MX490 / MX492
Help for Cloud registration ... ... you need some help in registering to ... ... Security control under FAX settings, the ... If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the machine rejects calls for setting item selected Reject. ... If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the machine rejects calls for setting item selected Reject. ... See Also Cause Cannot print after the printer is repaired . ... When the printer is repaired , all the registered information is deleted and printing from the Cloud cannot be performed.
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FAX Help - PIXMA MX490 / PIXMA MX492
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How to Test the Send and Receive Functions for Faxing
Once our service receives your fax , a test page will be sent back to the fax number programmed into your machine. This process generally takes 2 to 3 minutes.
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Test Fax # - Canon Fax Machines and Office All-In-Ones
Once our service receives your fax , a test page will be sent back to the fax number programmed into your machine. This process generally takes 2 to 3 minutes.
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Changing the Print When No Ink Option - MX490 Series
Changing the Print When No Ink Option If the ink runs out while a fax is being printed, change the ink cartridge(s) and contact the party that sent you the fax. Have them send you the fax again. It is recommended that you change the cartridge(s) when the ink has run out. Continuing to print incoming faxes or other documents with an empty ink cartridge may cause a service issue for your printer.
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Receiving Faxes - MX490 / MX492
If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern. Then, the machine will switch to fax reception automatically without the handset being picked up. The number of times to ring the telephone until switching to fax reception can be changed.
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Setting up DRPD receive mode
Setting the DRPD Ring Pattern (US and Canada only) (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line. Your machine will automatically monitor the ring pattern, and will automatically receive the fax if the ring pattern is a fax call.
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Send Fax From the Operation Panel - MX490 or MX492 Printer
Resend a faxes (redial a busy number) If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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MX490 / MX492 Fax Settings
Security control Caller rejection If you subscribe to the Caller ID service , the machine detects the sender's Caller ID.
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