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CMS-XML Understand printing errors in OSX 10.12 Sierra
Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
CMS-XML Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* *You may need to view hidden files in order to verify whether or not the file is on your system. For information check Windows Help and Support
CMS-XML Fix a Cannot Communicate With The Printer Error - PIXMA MG, MP, MX Series
If the issue isn't resolved Canon Account If your product issue isn't resolved after following the steps above, or if you require additional help , please create or log in to your to see your additional options.