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Wireless Setup Help - PIXMA TS9020
Print and scan wirelessly from any Wi-FiĀ® enabled computer, tablet, phone, etc. from your local network connection. Wireless printing requires a working network with wireless 802.11b/ g /n capability. You will need a Wi-Fi enabled device (computer, tablet, phone, etc. ), a wireless router and a wireless printer.
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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How to Disable IPv6 - TS9020
If you experience a 6901 or 6910 error on your printer, disabling IPv6 may help resolve the error.
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Basic Steps for Restoring Network Communication with Your Printer
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Close the Paper Output Tray Properly - PIXMA TS9020
Closing the paper tray correctly will help prevent paper feed errors and damage to your printer.
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Port Exceptions - Security & firewall settings (port exceptions) which enable your computer to communicate with your printer
Learn which ports and programs are necessary for your computer and printer to communicate with each other. Making sure that they're not blocked by security or firewall programs will help enable your printing and scanning to work correctly.
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Adding a TCP / IP Port
Adding a TCP/IP Port - Windows click here For help , Select the Ports
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PIXMA TS9020 Manual Wireless setup - Windows - VIDEO
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Wireless Setup Links - Canon Printers
Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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PIXMA TS9020 (Video) - Wireless Setup with a USB cable on a Mac
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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