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Troubleshoot the LX-D5500 / LX-P5510
With some Status Monitor settings, printer errors will not be displayed and the Status Monitor will not start. Open the [Utility] tab of the printer driver, and click [Start Status Monitor]. Set the details after the Status Monitor starts.
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Error / Warning Messages - LX-D5500 / LX-P5510
Operator Call Error Printing with the ink level detection function disabled may damage the printer or cause errors . We cannot be held responsible for malfunctions as a result of refilling the ink or installing unsupported ink tanks.
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Paper is Jammed - LX-P1300 / LX-D1300
Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as “Paper jam #****” (**** represents numbers). Remove the paper jam according to the following steps:
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Paper Is Jammed - LX-D5500 / LX-P5510
Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as "Paper jam #". Follow the steps below to remove the paper jam.
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Replacing the Ink Tank(s) - LX-P1300 / LX-D1300
Replacing the Ink Tank (Indication by Ink lamp) An error message “XXXX ink empty” appears on the status monitor. (Indication on the status monitor)
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Edit Characters and Lines - MK3000
No error message will be displayed even if the print data extends beyond the width (top and bottom) of the print media. Refer to the following to set the character size and frame.
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Replace the Maintenance Cartridge - LX-D5500 / LX-P5510
Replacing the Maintenance Cartridge Close the maintenance cartridge door. The error message on the Status Monitor disappears, and printing will begin. Put the used maintenance cartridge in the plastic bag.
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Replacing an Ink Tank - LX-D5500 / LX-P5510
Do not shake the ink tank. If you do, the error message "xxx ink empty" may appear immediately after replacing the ink tank. If this happens, remove the ink tank and insert it again.
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Basic Printing Operations - MK3000
No error message will be displayed even if the print data extends beyond the width (top and bottom) of the print media. It is recommended to refer to the preview to make sure that no characters are missing before printing.
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Maintain Ink Quality - LX-P5510
The display shown below pops up as soon as the error message [Exceeding ink refresh timing] appears. Click [Start Ink Refresh]. Click [Help] to check the ink refresh procedure.
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