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CMS-XML "Request of the print head check" Appears on the Screen - LX-D5500 / LX-P5510
If a "Check the print head" warning or "Replace print head" a Service Call Error appears, "Request of the print head check" will also appear as a pop-up on the screen. Because cleaning is more frequent than usual, print head check is necessary. If this message appears, click [ Help ].
CMS-XML Check the Maintenance Cartridge Information - LX-D5500 / LX-P5510
Checking the Ink Information If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Use the Manual Cutter - LX-D5500 / LX-P5510
Using the Manual Cutter If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
CMS-XML Load Roll Paper - LX-D5500 / LX-P5510
Load Roll Paper Open the transport guide (right), and slide it as shown until it stops. Mount the roll holder in the printer. Insert the paper along the left guide under the transport guide (left) until it stops at the roller in the feeder slot.
CMS-XML Adjust the Print Head Position - LX-D5500 / LX-P5510
The Print Head Position Adjustment dialog box appears. Clicking [The details of the adjustment method are here] in the Print Head Position Adjustment dialog box will display the help screen showing the print head adjustment method.
CMS-XML Paper is Jammed - LX-P1300 / LX-D1300
Paper Is Jammed 2. Remove the jammed paper and cleanly cut the paper leading edge. Cut the paper's separator ( mount ) part. The paper has the mark, cut the center of the The paper has the mark, cut the center of the mark.
CMS-XML Maintain Ink Quality - LX-P5510
The display shown below pops up as soon as the error message [Exceeding ink refresh timing] appears. Click [Start Ink Refresh]. Click [ Help ] to check the ink refresh procedure.
CMS-XML Part Names and Functions - LX-D5500 / LX-P5510
If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.