What to Do When clearing an impediment to cartridge holder motion, be careful not to touch clear film (A), white belt (B), or tubes ( C ). If you soil or scratch these parts by touching them with paper or your hand, it could damage the printer
Allow the scan utility to work through Windows Defender next to Add an allowed app In the window that appears, navigate to C :\Program Files (x86)\Canon\IJ Scan Utility and double click SCANUTILITY.exe