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CMS-XML Firmware Information and Updating (Mac) - PRO-10
Error Causes and Corrective Actions If an error is detected during operation of the Printer Update Utility , an error message is displayed. If an error message is displayed, perform the operation described in the message instructions. The following table lists the causes and corrective actions of the main error messages that may be displayed.
CMS-XML How to Enable or Disable Paper Width Detection - PRO 10 / PRO-100 (macOS)
If you are experiencing a 1062 error code (11 alarm lamp flashes of the printer), this is because the printer is detecting a paper width that does not match what is specified in the printer driver. To prevent this error , you can disable the Detect paper width ... Open the IJ Print Utility
CMS-XML Use the Canon IJ Printer Utility to Manage Your Printer From a Mac
it doesn't use the IJ Print Utility . For these models, you will need to
CMS-XML Print and Understand a Wireless Network Settings Page
Read a Wireless Network Settings page Signal Strength: Here you will see the strength of the printer's network connection. A signal strength lower than 80% may result in slower performance or errors when printing or scanning. If it is too low, consider moving your printer closer to your wireless router.
CMS-XML PRO-10 Support Codes
Alarm Lamp Flashes Orange Press the RESUME/CANCEL button to dismiss the error , and print the nozzle check pattern to check the status of the print head Paper of size other than A4 or Letter is loaded in the rear tray
CMS-XML Print using AirPrint from your iOS device - iPhone or iPad
Good to know The printer has enough ink and paper. The printer is not displaying an error message . If the problem persists, use the printer driver on your computer to check whether the document can be printed normally.
CMS-XML Alarm Lamp Flashes (11) Eleven Times (PRO-10 / PRO-100)
Alarm Lamp Flashes Eleven Times Print head nozzles are clogged. Press the RESUME/CANCEL button to dismiss the error , and print the nozzle check pattern to check the status of the print head. Paper of size other than A4 or Letter is loaded in the rear tray.
CMS-XML Use the Printer's Status Monitor to Track Print Jobs - Windows
If you display the Status Monitor, you can track the progress of print jobs, see errors when they occur, find out if ink is running low, and learn how to fix problems.
CMS-XML Alarm Lamp Flashes (12) Twelve Times (PRO-10 / PRO-100)
Alarm Lamp Flashes Twelve Times If the ink tank has been replaced during printing: Press the RESUME/CANCEL button on the printer to clear the error , then resume printing . If you are printing the contents on CREATIVE PARK PREMIUM:
CMS-XML Support Code 1062 Appears on the Screen - PRO-10 / PRO-100
If you attempt to print and you experience a support code 1062, this is because of a mismatch between the paper size specified on the computer and the paper loaded in the printer. Follow the steps below to resolve this issue.
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