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"Filter Error" occurs or printout is incorrect when using the OS X El Capitan (10.11) driver on a Mac OS X Sierra (10.12) system
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When you use the printer driver for OS X EI Capitan (10.11) with macOS Sierra (10.12), you may encounter the following problems: - When you attempt to print, the “ filter error ” will be indicated and no printing can be performed. ex.
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Understand printing errors in OSX 10.12 Sierra
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Find solutions to printing errors specific to Macintosh OSX 10.12 Sierra including filter error and partial printing issues.
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Remove AMD USB Audio Driver Filter if installed
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In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
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Adding the Second and Following Printer(s)
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If your model has no LCD monitor/If you are using TR4500 series or PRO-1000 series You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to allow receiving e-mails from "noreply@mail.cs.c-ij.com". There will be no error display even if you could not receive the e-mail because of the spam filter setting or if you entered an incorrect e-mail address.
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Support Code 1890 is displayed - TS702
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Cause Tape for securing print head holder during transportation may still be attached.
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The liquid protects the print head nozzles during shipping
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The liquid inside the bag is the ink solvent, slightly tinted with cyan. It is in the bag to keep the print head nozzles from drying out. Occasionly, because of shipping conditions, this solvent may disperse inside of the print head package. This will not damage the print head or adversely affect print quality. Since the print head nozzles and filters are so small, do not wipe the solvent from the nozzles or ink tank inlets; it will be removed during the initial purge. If there is any liquid on the circuit board on the back of the print head, that may be wiped off using a lint free cloth.
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Support Code 5100 is displayed - TS702
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What to Do Make sure print head holder motion is not impeded by tapes for securing the print head holder during transportation, jammed paper, etc.
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Support Code 1850 is displayed - TS702
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What to Do button. If the tape for securing the paper output tray or protective material remains attached, remove it.
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5100 / 5101 (The power lamp and the error lamp alternately blink twice) Printer error has occurred
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Cause 1. Is there a securing material for the holder inside the printer?
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Install the print head and ink tanks correctly iP3000 / i560
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Below is the procedure for seating the print head and ink tanks: Remove the orange tape securing the print head lock lever, and raise the print head lock lever. ... <2> Ink Supply Filters ... To avoid any damage, do not touch the print head face's nozzle area, electrical contacts, and ink supply filters .
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