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Troubleshooting USB Printing Issues
Troubleshooting USB Printing Issues If either line does not appear or either line is marked with a red X ... , then Printers and Faxes ... If either line does not appear or either line is marked with a red X
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Purchasing supplies and accessories.
Where Can I Purchase Supplies and Accessories? The Canon eStore is an easy way to buy Bubble Jet printers, scanners, multifunction printers and facsimile machines , as well as supplies and accessories (like ink and paper) for these products. The eStore Web site can be found at:
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Installing the printer in Windows XP
How do I Install the printer driver in Windows XP? 3. Click Printers and Other Hardware, and then Printers and Faxes . If your printer is already listed in the Printers window, Windows XP has automatically installed the printer driver for you. If not, continue with step 4.
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Replace / install the BJ Cartridge ( Print Head ) Properly- BJC-80
Installing / Reinstalling BJ Cartridge ( Print Head ) 2. Remove the orange protective cap and the orange protective tape. 3. With the label side up, set the BJ cartridge into the cartridge holder at a slight angle. Align the marks (
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Verify connections and IS Scan installation
One or more of the following should resolve the issue you are experiencing: For parallel users, make sure your parallel port mode is set for ECP in your computer's BIOS. You may need to contact your computer manufacturer's technical support for assistance .
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Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Confirm that the recommended ink tanks are installed properly - BJC-80
Installing / Replacing Ink Tanks If you have a BC-11e Color BJ Cartridge installed: Align the marks on the ink tank with the marks ( ) on the BJ cartridge.
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Improving Print Speed in Windows
Methods to Improve Print Speed in Windows Click Start, Settings, and then Printers. For Windows XP, click Start, Control Panel, Printers and Other Hardware, then Printers and Faxes .
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Rendering Subsystems may be causing a 'Windows was unable to print the test page' error
Rendering Subsystems may be causing a 'Windows was unable to print the test page' error 2) If, while implementing the above step, an error message appears stating that the above changes cannot be saved, close the win.ini anyway, open Windows Explorer, find the win.ini file under C:\windows, right-click on it, go to Properties, take the check mark off from the "read-only" box, click on Apply, and
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