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Remove AMD USB Audio Driver Filter if installed
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Confirm AMD USB Audio Driver Filter is installed and refer to your computer manfacturer's website for assistance .
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The liquid protects the print head nozzles during shipping
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The liquid inside the bag is the ink solvent, slightly tinted with cyan. It is in the bag to keep the print head nozzles from drying out. Occasionly, because of shipping conditions, this solvent may disperse inside of the print head package. This will not damage the print head or adversely affect print quality. Since the print head nozzles and filters are so small, do not wipe the solvent from the nozzles or ink tank inlets; it will be removed during the initial purge. If there is any liquid on the circuit board on the back of the print head, that may be wiped off using a lint free cloth.
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Disconnect and reconnect the USB cable to ensure a secure connection
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Printing the nozzle check pattern - i475D / i470D
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Untitled Document Printing a nozzle test will help diagnose an ink tank or print head issue. 1. With the printer on, load a sheet of Letter paper in the printer. 2. Print the Nozzle Check Pattern.
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Inserting a memory card- i475D / i470D
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How to insert a memory card Memory cards can be inserted into the card slots as follows: (from back to front) <1> Secure Digital (SD) Card and MultiMedia CardSD <2> Memory Stick
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Delete temporary files / unneeded files or programs - Windows
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The Disk Cleanup tool helps free up space on the computer's hard disk by searching for files that can be safely deleted. Some or all files can be deleted. Use Disk Cleanup to perform any of the following tasks to free up space on the computer's hard disk.
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Transporting / Storing the printer
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When relocating the printer or storing the printer for a long period of time, pack the printer using the original packing materials. If you do not have the original packing materials, pack the printer carefully using protective material and place inside a sturdy box. Ensure that the POWER lamp is off and unplug the printer's power cord. Important: Do not unplug the printer while the POWER lamp is lit or flashing to protect the printer from damage.
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Reseat the Print Head - i475D / i470D
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How to reseat the print head Raise the print head lock lever firmly. 3. Firmly lower the print head lock lever to secure the print head. Note:
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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