In the environment that AMD USB Audio Driver Filter is installed in Windows Vista (pre-installed in some commercially available PCs), the printing function is not enabled. Some customer may experience that the Push-scan function is not enabled. Please see below for assistance. Important: When trying to perform printing, the message "Collecting printer status." is displayed in the Status Monitor, then the error message "Print data cannot be sent because of the current printer status" follows.
Sharing the printer and using it on a network If an error occurs when printing a document from a client to a shared printer, an error message is displayed on the client and the server machines. Status messages are only displayed on the client.
Troubleshoot software installation issues Some software applications and active firewalls can cause errors , installation difficulties, or prevent services from starting. To address this issue, you can prevent the application services from starting by accessing Windows' System Configuration Utility (also referred to as 'Msconfig.exe').
Follow the steps below to uninstall the printer driver: If the installer was forced to be terminated due to a Windows error , the system may be in an unstable condition and you may not be able to install the driver. Restart your computer before reinstalling.