Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen). If the printer is in an error state (paper jam, ink has run out, etc.) please address the error state first. Then, move to the next step.
Change the printer operation mode If the printer is turned off or if communication between it and the computer is disabled, an error message may appear because the computer cannot collect the printer's
Before you begin Learn about the media types available in the printer driver Learn about the paper sizes available in the printer driver. Learn about the rear tray paper information that can be set on the printer