Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
Basically the printer and computer are not able to communicate. Since there are multiple causes for these messages, there are also multiple possible resolutions. The steps below will help in resolving the issue and possibly identify the cause.
AZDK information If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Steps to set a static IP address If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Read a Wireless Network Settings page If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
