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Basic Steps for Restoring Network Communication with Your Printer
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Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Wireless Setup Links - Canon Printers
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Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
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Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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Devices Which May Interfere with Wi-Fi Communication
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Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Understand Security and Firewall Settings - MAXIFY, PIXMA, TR Series
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1. Blocked ports TCP / UDP 8613 Canon BJNP port for sending and receiving faxes from the PC (Applicable models only) UDP 3702
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"No AirPrint Printers Found" When Attempting to Print from an iOS or iPadOS Device (PIXMA / MAXIFY)
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Please follow these steps to troubleshoot the issue: If your printer isn't found, you may need to Try to print again. If power cycling does not help :
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Assign a Static IP Address from the Remote UI - PIXMA / MAXIFY
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Steps to set a static IP address If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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