Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if an iOS device is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
Before you begin AirPrint works with Wi-Fi ® or wired network connections. AirPrint is not supported if the iPad is connected to the USB port of an AirPort base station or Time Capsule, or to a computer via Bluetooth.
If you are attempting to connect your printer to a wireless router using WPA3 security, the printer may not connect to that network. For example, if you select a WPA3 network on your printer's operation panel, it may attempt to connect without asking you for the network password.
Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline