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Basic Steps for Restoring Network Communication with Your Printer
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Here are some basic steps to walk through restoring network communication with your printer. This may help if you receive messages such as Printer is Offline
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Wireless Setup Links - Canon Printers
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Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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Find the page yield per ink tank for your Canon inkjet printer
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About page yields When you are looking to buy an inkjet printer, photo/office all-in-one, or inkjet fax , the page yield (the number of pages that it can print using one ink cartidge) may be a decision factor. Learn more about how page yields are measured
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
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Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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Devices Which May Interfere with Wi-Fi Communication
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Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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You Don't Have Required Privileges to Access the Folder - IJ Scan Utility - Windows 10 1903 or Later
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Solution The steps below will help you to resolve the issue.
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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Understand Security and Firewall Settings - MAXIFY, PIXMA, TR Series
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1. Blocked ports TCP / UDP 8613 Canon BJNP port for sending and receiving faxes from the PC (Applicable models only) UDP 3702
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How to Print a PDF from Safari Using Canon PRINT (iOS)
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Start Scanning with a PIXMA or MAXIFY Printer (Mac)
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What if I don't have the IJ Scan Utility? If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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