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Support Code 1007 Appears (No Paper in the Cassette / Paper Not Loaded Properly in Cassette 2) - GX7020
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Learn how to troubleshoot support code 1007 on the MAXIFY GX7020.
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Support Code 1873 Appears (Cassette 2 is Not Inserted) - GX7020
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Cassette 2 isn't inserted.
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Support Code 2112 Appears - GX7020
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Cause Paper settings specified when printing / copying do not match the paper information for cassette 2 registered on the printer media type
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Scan When the 1643 Support Code Appears on the Printer – MAXIFY GX-Series Printers
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When one or more of the printer’s ink tanks has been identified as having reached the lower limit line on the ink tank, the 1643 support code will appear on your printer. To scan when the printer is in that condition, you should (1) add ink to each ink tank that has reached the lower limit line and then close the printer’s cover, or ( 2 ) press the Stop button on the printer, or (3) scan from an external device such as a computer, smartphone, or tablet.
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Support Code 1401 / 1403 / 1405 / 140B / 1434 / 147C / 147D Appears - GX6020 / GX7020
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What to Do There are two options currently available to you. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please
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List of Support / Error Codes - GX7020/GX7021
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Support Code Appears on Printer's Touch Screen and Computer Screen 2000 to 2 ZZZ
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Support Code 2801 (Document Jammed in ADF) - GX7020
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If the original is jammed in the ADF while the printer is scanning: There are two options currently available to you. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please
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Support Code 2803 Appears (Document is Too Long or is Jammed in the ADF) - GX7020
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If the original is jammed in the ADF while the printer is scanning: There are two options currently available to you. Warranty Service – If you are within the 1-year manufacturer’s warranty and have your proof of purchase you are entitled to service or replacement. If you have purchased a CarePak Canon extended warranty, you may be entitled to additional options. Please
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Feed Settings - GX7020
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Feed settings Cassette 2 paper settings Registers the paper size you load in cassette 2 ... If printing starts with the settings that do not match, an error message is displayed on the touch screen
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Aligning the Print Head Manually from a Windows PC - GX7020
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Print Head Alignment and the computer is disabled, an error message may appear because the computer cannot collect the printer ... Load two sheets of A4 size or Letter size plain paper into cassette 1 ... Cassette 2 is not available for the Print Head Alignment procedure.
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