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Check the Ink Level - GX5020
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Checking the Ink Level To check the remaining ink level, visually inspect the remaining ink in the ink tank. To ensure you receive premium print quality and to help protect your print head, a certain amount of ink remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the ink bottle do not include this amount.
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Cleaning the Print Head from the Operation Panel - GX5020
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Learn how to clean the print head of the MAXIFY GX5020. If you're experiencing poor print quality (banded / streaked prints, incorrect colors, blank pages), a print head cleaning may help resolve the problem.
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Printing and Examining the Nozzle Check Pattern - GX5020
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Learn how to print a nozzle check pattern from the MAXIFY GX5020. If you're experiencing poor print quality (banded / streaked prints, incorrect colors, blank pages), a nozzle check will help you determine if the print head nozzles are clogged.
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Aligning the Print Head Automatically from the Operation Panel - GX5020
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Learn how to automatically align the print head of the MAXIFY GX5020 from its operation panel. If your print outs contained misaligned lines, a print head alignment may help resolve the problem.
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Support Code 1723 Appears (Maintenance Cartridge is Not Installed) - GX5020
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What to Do If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Support Code 5100 Appears - GX5020
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What to Do Make sure print head holder motion is not impeded by protective material and tape for securing the print head holder , jammed paper, etc.
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Wireless Setup Links - Canon Printers
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Before Starting Please note that the models listed here are U.S. models. If you are outside of the U.S. and need assistance in setting up your printer to work on a wireless network, please visit the
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Support Code 1726 Appears (Maintenance Cartridge is Full) - GX5020
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What to Do If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Paper Settings in the Printer Driver and on the Printer (Paper Size) - GX5020
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Paper Settings in the Printer Driver and the Printer (Paper Size) When you use this printer , selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer
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Support Code 1725 Appears (Maintenance Cartridge Cannot be Recognized) - GX5020
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What to Do If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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