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Problems Receiving Faxes
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You cannot receive faxes if the power is turned off. Press the ON button to turn the power on.
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Cleaning the ADF (Auto Document Feeder)
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The machine cannot send or receive faxes when the power is turned off. If the power cord is unplugged, the date/time settings will be reset and all documents stored in the machine's
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Support Code 1300 Appears on the Display
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Action The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
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Printer Shows a B200 or Related Error (Models with Individual Ink Tanks)
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Unplug the printer's power cord. If your printer supports faxing and you disconnect the power plug, all the faxes stored in the machine's memory will be erased. Unfortunately, service is required.
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A Support Code Is Displayed - MB2020
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If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
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Receiving Faxes
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Depending on the selected receive mode, the receive operation varies. REFERENCE When receiving a fax , you can save received faxes on a USB flash drive as PDF files automatically or forward received faxes to the shared folder on the computer as PDF files automatically.
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Sending Faxes
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While automatic redialing, the unsent fax is stored in the machine's memory temporarily until the sending fax is complete. If a power failure occurs or you unplug the power cord before automatic redialing is complete, all faxes stored in the machine's memory are deleted and not sent.
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Cleaning the Platen Glass and Document Cover
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The power cannot be turned off while the machine is sending or receiving a fax , or when unsent faxes are stored in the machine's memory. Make sure the machine has finished sending or receiving faxes before turning it off.
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Help for Cloud registration or printing
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Summary If you select Reject for any setting items in Caller rejection in Security control under FAX settings, the machine rejects calls for setting item selected Reject. See Also Cause When you enter the printer registration ID, "The invitation URL has expired." is displayed.
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Cannot Print, Scan, or Fax from a Computer Connected to the Network
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When using wireless LAN, make sure that access control is not set to the access point. For the procedures to connect an access point and set it up, refer to the instruction manual of your access point or contact its manufacturer. Power cycle the printer and access point.
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