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Error Codes for the DR-G2090, G2110, and G2140 scanners
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Error [P***] Paper jammed in scanner Error [C***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [D***] A double paper-feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [E***] Scanner hardware problem
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Removing and Reinstalling the Rollers - DR-G2xxx series scanners
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Failure to firmly close the roller holder and roller cover may cause a feed error . Always be sure to check that the roller holder and roller cover are closed.
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Replacing Imprinter Ink Cartridges (DR-G1130/G1100)
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Replacing Ink Cartridges When closing the imprinter cover, make sure that it is locked so that it will not open unexpectedly. An error message appears on the display panel if the imprinter cover is open.
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Clean the scanning glasses and rollers.
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If the roller holder and roller cover are not firmly closed it will cause a feed error . Always be sure to check that the roller holder and roller cover are closed.
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How can I do a test print with the RP-10?
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The test print stops if a printer error (such as "Paper End" or "Paper Cover Open" etc.) occurs. Once the error is cleared, the test print resumes.
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Replacing the Rollers and Document Holding Guide (SF-300 Series)
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When the rollers start to wear out, document feed errors such as paper jams are more likely to occur. If document feed errors continue to occur even after cleaning the rollers, purchase an Exchange Roller Kit, and replace the rollers (feed roller and retard roller) and their covers (feed roller cover and retard roller cover ), and the document holding guide.
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Error on computer screen: Double feed has been detected
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Resolution: 1. Unplug scanner from computer (or at the very least, close the scanner cover so that it's powered off). 2. Reboot your computer.
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Replacing the Separation Pad (P-215)
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Open the feeder cover . ... If the pad is not attached completely, feeding errors may occur. Close the feeder cover .
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Paper becomes jammed because the rollers are dirty.
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... the Retard roller cover . ... resulting in feed errors . Replace the roller in the roller compartment inside the roller cover , and then align the notch in the roller with the shaft of the scanner. ... Close the roller cover . Make sure that you hear a click, which indicates the cover has returned to its original position. Open the Feed roller cover . ... Doing so may cause the roller to become deformed, resulting in feed errors . ... Close the roller cover . Make sure that you hear a click, which indicates the cover has been returned to its original position.
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In order to keep the scanner in good condition, clean the scanning glass and roller regularly.
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Forcefully rotating the rollers on this side may cause feed errors . ... Open the Retard roller cover .
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