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Scanning Procedure-Mac (P-215)
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To run CaptureOnTouch Lite, the [CaptureOnTouch Lite for Mac] folder and the [ONTOUCHLITE] folder must be mounted . ... If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions, and then try scanning again.
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Scanning with CaptureOnTouch Lite - Mac
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Scanning with CaptureOnTouch Lite - Mac To run CaptureOnTouch Lite, the [CaptureOnTouch Lite for Mac] folder and the [ONTOUCHLITE] folder must be mounted . ... If an error message appears due to insufficient memory while scanning is in progress, stop scanning, change the scanning conditions, and then try scanning again. ... If an error message appears due to insufficient memory while scanning is in progress, stop scanning, change the scanning conditions, and then try scanning again.
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Error Codes for the DR-G2090, G2110, and G2140 scanners
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Error [ P ***] Paper jammed in scanner Error [C***] Scanner cover is open Error [J***] Paper feed error detected Error [J***] A document was skewed Error [D***] A double paper-feed has occured Error [J*** ] Staple was detected Error [J***] Dust was detected Error [U***] The count does not match Error [E***] Scanner hardware problem
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Selecting a Job and Scanning (P-215)
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If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions, and then try scanning again.
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Scanning Procedure (P-215)
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If you configure scanning conditions that require a large amount of the computer’s memory, scanning may be disabled. If an error message appears due to insufficient memory while scanning is in progress, exit the application and try scanning again using different scanning condition settings.
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Common Problems and Solutions (P-215)
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A high resolution (600dpi etc.) is specified for [Dots per inch]. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through / Remove Background] if they are set to on.
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Windows 11 scanner USB connection issue
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It has been reported that a communication error occurs when the scanner is connected via USB in the Windows 11 environment. This issue is considered to be derived from the operating specifications of the OS.
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Error on computer screen: Double feed has been detected
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An error appears on your computer screen stating "Double feed has been detected" when using the P -150
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Error "Scanner not found" when using CaptureOnTouch
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Update Windows 11 to "The latest version after version 22H2"
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How can I scan a document larger than A3 (11" x 17") with my DR-G2xx0 scanner? Perform a Folio scan.
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When [Scanning Side] is set to [Folio], [Detect by Ultrasonic] in the [ Error Detection] tab sheet - [Double Feed Detection] is automatically turned off. Set [feeding Option] on the [Feeding] tab to [Manual Feeding]. Click the [OK] button to close the settings screen.
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