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Resolve Printer Software or Installation Issues on Your Computer
How to restart your computer If system trouble prevents a restart, use the power switch to turn the PC off, wait a few moments and turn it back on. If you still can't restart the PC , refer to the computer's manufacturer for help .
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Cannot Create Output File When Installing Canon Software - Windows
Fix the "Cannot create output file" error if it appears when installing Canon software using a Windows PC .
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Find Canon models compatible with Mac OS X 10.9 (Mavericks)
Learn which Canon printers, scanners, and faxes are compatible with Macintosh OS X 10.9 (Mavericks).
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Using the MP Navigator EX Copy function (5600F, 8800F, 9000F, LiDE 90, LiDE 100, LiDE 200)
* The printer must be installed on PC and the printer must be ready to use before using printing function. Refer to the instruction manual of your printer for connection and settings of printer.
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Information on Windows 10 and Older Printer / Scanner Models
There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Move non-Canon TWAIN files from TWAIN_32 folder
It may be necessary to move a competitor's data source files from C:\Windows\TWAIN_32\ so that the Canon scanner driver will function properly. From the TWAIN_32\ folder, move the entire sub-folder to another drive or directory. and select 'Computer' (Windows 10, in search bar, search for "This " and select 'This PC ').
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Inkjet Printer and Scanner Models Compatible with Windows 8.1
LiDE200 JX210P Scanners FAX
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