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CMS-XML Scanning using the MP Navigator EX (5600F, LiDE 100, LiDE 200)
Scanning from MP Navigator EX Place a color photo document with the side to be scanned facing down on the document glass at least 0.4 in. (1 cm) away from the edges of the document glass, and then close the document cover .
CMS-XML Information on Windows 10 and Older Printer / Scanner Models
There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
CMS-XML Ordering parts for your product
Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
CMS-XML Resolve Printer Software or Installation Issues on Your Computer
How to restart your computer If system trouble prevents a restart, use the power switch to turn the PC off, wait a few moments and turn it back on. If you still can't restart the PC, refer to the computer's manufacturer for help .
CMS-XML Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* *You may need to view hidden files in order to verify whether or not the file is on your system. For information check Windows Help and Support
CMS-XML Adjusting the Gutter Shadow Correction Settings (5600F, LiDE 100, LiDE 200)
Gutter Shadow Correctly - Image Settings How to place the document depends on your model and the document to be scanned. Cover the document with black cloth if white spots, streaks, or colored patterns appear in scan results due to ambient light entering between the document and the Platen. If the shadow is not corrected properly, adjust the cropping frame on the preview image.