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Move non-Canon TWAIN files from TWAIN_32 folder
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Accessing System Configuration Utility* Attempt to install, print, scan or complete the original task you began. If installation, printing or scanning is unsuccessful, open 'System Configuration Utility ' again. Click the Services
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Error 259 when attempting to scan from MP Navigator EX
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The below error may appear when the path for temporary scanned files are directed to a folder on a network drive. Change the path on the General tab in Preferences window off of the MP Navigator EX screen. taskbar, click 'Start'. Point to (All) Programs, Canon Utilities , MP Navigator
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Resolve Printer Software or Installation Issues on Your Computer
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How to restart your computer If system trouble prevents a restart, use the power switch to turn the PC off, wait a few moments and turn it back on. If you still can't restart the PC, refer to the computer's manufacturer for help .
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* *You may need to view hidden files in order to verify whether or not the file is on your system. For information check Windows Help and Support
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