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Error 259 when attempting to scan from MP Navigator EX
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Image Settings Functions (5600F, LiDE 100, LiDE 200)
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Image Setting Do not apply these functions to images without moire, dust/ scratches or faded colors. The color tone may be adversely affected.
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Create a new admin user account and then attempt the operation again under that account
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Create a new admin user account and then attempt the operation again under that account Some errors that may be cleared include but are not limited to " Insufficient Memory appears launching MP Navigator / MP Navigator EX", " MP Navigator has stopped working", "An error occurred while files were being copied", etc. To create a new user account, follow the steps below. Mac OS X
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Unlock the Scanning Unit (LiDE 100, LiDE 200)
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Unlocking the Scanning Unit (LiDE 100, LiDE 200) The scanner lock switch is located on the bottom of the scanner. To unlock the scanning unit, move the lock switch towards the unlock mark .
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Make sure the device is enabled in Device Manager
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Verify the Scanner is Enabled in Device Manager (Windows XP/2000) dialog box, click the Hardware tab, and select 'Device Manager'. Under Imaging devices, if the device has a red X over the icon to the left of the device name, then the device is possibly disabled
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* Error examples include " MP Navigator has stopped working", "Solution Menu has stopped working", etc.
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Using the Scanner Stand (LiDE 90, LiDE 70, LiDE 200)
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Setting up the Scanner with the Scanner Stand Place the scanner on the stand, putting the projecting parts of the stand to the two holes on one side of the scanner. Place the document with its side to be scanned facing the platen and align the top edge with the alignment mark .
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Move non-Canon TWAIN files from TWAIN_32 folder
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It may be necessary to move a competitor's data source files from C:\Windows\TWAIN_32\ so that the Canon scanner driver will function properly. From the TWAIN_32\ folder, move the entire sub-folder to another drive or directory. Note: If an error appears that the file is in use or that permission is required to move the data source file, start the computer in Selective Startup
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Start the WIA (Windows Image Acquisition) Service or Stimon
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How to start the Windows Imaging Acquisition (WIA) Service (Windows 8) While on the Metro desktop, type the letter "C " (without the quotation marks ). Right-click Computer
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Using the MP Navigator EX Photo-1 / Photo-2 button functions
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*1: If file name extensions are set not to display, open the [My documents], select the [Tools] menu, followed by [Folder Options] and the [View] tab, and remove the check mark from the [Hide extensions for known file types] option Using the Photo-1 / Photo-2 Buttons in MP Navigator EX (Macintosh)
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