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Resolve Printer Software or Installation Issues on Your Computer
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How to restart your computer If system trouble prevents a restart, use the power switch to turn the PC off, wait a few moments and turn it back on. If you still can't restart the PC , refer to the computer's manufacturer for help .
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Find Canon models compatible with Mac OS X 10.9 (Mavericks)
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Learn which Canon printers, scanners, and faxes are compatible with Macintosh OS X 10.9 (Mavericks).
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Using the MP Navigator EX Copy function (5600F, 8800F, 9000F, LiDE 90, LiDE 100, LiDE 200)
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* The printer must be installed on PC and the printer must be ready to use before using printing function. Refer to the instruction manual of your printer for connection and settings of printer.
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Information on Windows 10 and Older Printer / Scanner Models
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There are numerous options available if you chose to upgrade your Canon product to a Windows 10 compatible model. For assistance , please contact us at 1-877-359-6780 from 8:00 a.m. until midnight EST to speak with a Canon Upgrade Program representative.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Use the Image Capture Driver for Scanners on a Mac
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Launch Apple Image Capture Select Print & Fax in the System Preferences window.
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Create a new admin user account and then attempt the operation again under that account
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Create a new admin user account and then attempt the operation again under that account Click Add a new User Select Add Someone else to this PC Type the name, password,etc that you want to use for the account.
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Delete file found in Network Shortcuts folder for "(Program) stopped working" and similar messages
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My Web Sites on MSN If file (or icon) My Web Sites on MSN is found in the folder listed below, delete it.* *You may need to view hidden files in order to verify whether or not the file is on your system. For information check Windows Help and Support
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Move non-Canon TWAIN files from TWAIN_32 folder
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It may be necessary to move a competitor's data source files from C:\Windows\TWAIN_32\ so that the Canon scanner driver will function properly. From the TWAIN_32\ folder, move the entire sub-folder to another drive or directory. and select 'Computer' (Windows 10, in search bar, search for "This " and select 'This PC ').
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Inkjet Printer and Scanner Models Compatible with Windows 8.1
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LiDE200 JX210P Scanners FAX
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