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During scanning, an unknown error occurs.
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1. USB extension cables 2 . USB cables other than the one provided 3. Plugging the USB cable into a hub (or the front port of a desktop computer)
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Clearing a Paper Jam (DR-M160)
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When paper jams and double feeds are detected during scanning, the following error codes are displayed in the scanner's display panel and scanning is interrupted. Be careful when removing jammed paper, take care not to cut your hand on the edges of the paper. Remove any documents that have been left in the feed tray.
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What to do when a double feed is detected.
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If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. When this happens, the following error code is displayed in the Job No. Indicator of the operating panel.
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Scan First
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If you configure scanning conditions that consume a large amount of the computer's memory, scanning may stop because of insufficient memory. If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions, and then try scanning again.
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ERROR : Device cannot be Locked.
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Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
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System requirements. (M160)
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- Microsoft Windows XP SP3 or later - Microsoft Windows XP x64 Edition SP 2 or later - Microsoft Windows Vista SP2 or later (32-bit and 64-bit editions)
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What features are available for Kofax VRS 5.1?
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VRS 5.1 for Canon VRS 5.1 Pro for Canon DR-X10C w/CGA VRS Elite AIPE (New) EBC / 2 D
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Scanning with Barcodes - CaptureOnTouch Pro
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Before you can use barcodes with CaptureOnTouch Pro, you must first have purchased (from your dealer) and installed the Barcode Module and/or Barcode Module 2 D. Once installed, ensure that the scanner is connected to the computer and you have launched CaptureOnTouch Pro.
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How do I scan using CaptureOnTouch?
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The selected [Select document] panel will be displayed in orange. Click the output panel for the scan image application from [ 2 Output]. The selected [Output] panel will be displayed in orange.
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