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Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
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Under the Privacy Tab check these two locations on the left-side Files and Folder and Automation.
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Received "Out of memory error" while scanning
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If an error message appears due to insufficient memory while scanning is in progress, exit the application, change the scanning conditions (e.g. reduce the resolution or page size) and then try scanning again. In addition, the amount of memory used can be contained by turning off [Moire Reduction] and [Prevent Bleed Through/Remove Background] if they are set to on.
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ERROR : Device cannot be Locked.
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Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
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Documents frequently jam while scanning - DR-C230/C240
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The two rollers (feed and retard) installed in the scanner are consumable parts. The feed and retard rollers wear with scanning. If the feed and retard rollers are worn, or excessively dirty, documents may not feed correctly and paper jams and double feeds may occur.
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Scanning with Barcodes - CaptureOnTouch Pro
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Before you can use barcodes with CaptureOnTouch Pro, you must first have purchased (from your dealer) and installed the Barcode Module and/or Barcode Module 2 D. Once installed, ensure that the scanner is connected to the computer and you have launched CaptureOnTouch Pro.
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How do I scan using CaptureOnTouch?
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The selected [Select document] panel will be displayed in orange. Click the output panel for the scan image application from [ 2 Output]. The selected [Output] panel will be displayed in orange.
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How do I create a scanning shortcut using CaptureOnTouch v4 for my DR scanner?
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You can click on the pencil icon to adjust the settings that you need or, if you wish, click on "New document" to create a new set of specific settings that you require. Select the output type you wish to you by clicking on it (see step 2 below). You can also edit the settings of the output by clicking on the pencil icon.
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How do I make an ad-hoc (one-to-one) connection between the WA10 and a computer (or smart device equipped with wireless LAN capability)?
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icon in the taskbar to display a list of available wireless networks. 2 ) Select the SSID from step 2 in the list, then click [Connect]. 3) enter the security key shown on the label on the side of the WA10, then click [OK].
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