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CMS-XML Clean the scanning glass and rollers. (3010C)
Open the document eject tray . ... Use compressed air to remove dust and paper particles from inside of the scanner. ... Close the document eject tray .
CMS-XML Removing the Document Feed Tray (DR-3010C)
Follow these steps to remove the Document Feed Tray .
CMS-XML Set a higher [Brightness] setting. (3010C)
Set a higher [Brightness] setting. If the paper is too thin, make a copy of the documents and then scan the copy.
CMS-XML Documents are not feeding properly.
If documents are not feeding properly, it may be due to static electricity. If this is the case, before you place your document, thoroughly fan the stack of papers and align their edges.
CMS-XML The scanned image appears differently in some applications.
Some applications may not support functions such as auto-detection of the paper size. Scanning documents with an applicaiton such as this will result in abnormal scanned image.
CMS-XML Clean the rollers. (3010C)
Open the document eject tray . Press the Open button while pulling the front unit open
CMS-XML Before Using Kofax VRS
Restrictions when Using KOFAX VRS For further details on settings and features for KOFAX VRS, refer to "VRS User Guide.pdf" or the KOFAX VRS help file stored on the CD-ROM.