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CMS-XML ERROR : Device cannot be Locked.
CMS-XML How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
When scanning large-sized documents with the Long Document mode, scanning may be slower. Errors may also occur due to memory shortage and scanning may be disabled.
CMS-XML Error message ""CaptureOnTouch (model name)" is not optimized for your Mac." appears when launching CoT on Mac OS 10.13.4 (or later)
CMS-XML Getting error " Cannot load driver " when scanning on macOS with imageFORUMLA scanner.
If you are still getting the "Cannot load driver" error , please try moving the USB cable, on the computer, to a different port and try again.
CMS-XML Scanning using CaptureOnTouch on a Windows computer is slower than expected
If you are using Windows Defender, follow these steps to exclude our CaptureOnTouch application from the Windows Defender software monitoring. Click "Turn on Windows Defender" from Windows Defender screen. Select "Virus & threat protection ", then open the "Virus & threat protection settings".