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Scanning using CaptureOnTouch on a Windows computer is slower than expected
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If you are using Windows Defender, follow these steps to exclude our CaptureOnTouch application from the Windows Defender software monitoring. Click " Turn on Windows Defender" from Windows Defender screen. Select "Virus & threat protection", then open the "Virus & threat protection settings".
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Cannot find the scanner while attempting to start CaptureOnTouch (DR-C225)
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- Right-click "Windows Image Acquisition (WIA)" and select property. - Choose "Disabled" in " Startup type" list and click OK. - Reboot the computer.
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How do I scan to email using CaptureOnTouch?
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In order to use the "Scan to Email" or "Attach to E-mail" with CaptureOnTouch, you must first ensure that the scan to email plug in is installed.
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Scan for QuickBooks Online User Manual
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PC first , and then transferring it to your online records, it can scan directly to your online account. In
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Scanning with Barcodes - CaptureOnTouch Pro
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Before you can use barcodes with CaptureOnTouch Pro, you must first have purchased (from your dealer) and installed the Barcode Module and/or Barcode Module 2D. Once installed, ensure that the scanner is connected to the computer and you have launched CaptureOnTouch Pro.
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How do I create a scanning shortcut using CaptureOnTouch v4 for my DR scanner?
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Open CaptureOnTouch (make sure you have your scanner selected first ). Select the document type by clicking on one of the icons listed in section 1 "Select document" (see step 1 below). You can click on the pencil icon to adjust the settings that you need or, if you wish, click on "New document" to create a new set of specific settings that you require.
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ERROR: Device cannot be Locked.
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Turn the computer back on. Scan the document. If after performing these steps, you are still receiving the same scanner cannot be locked message, follow these steps (make sure the USB cable is disconnected from the scanner and computer first ):
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How do I scan documents longer than 14 inches (356 mm) on my DR scanner?
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Scanning in the Long Document mode is supported only during USB connection. Start Windows and log in as an user with administrator privileges. Click the Start button, and then click [Canon DR-C225] and [Canon imageFORMULA Utility].
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Scanner is not recognized properly by Windows or imageFORMULA Utility.
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Click the START button. The utility starts to investigate the WIA registry and determine if there is an inconsistency with the device IDs which makes the issue occur.
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